The complaint I filled on Bretz RV, Billings Montana has been resolved. Thanks to Dustin Bretz.
We should get the one tire replaced shortly. Thanks, again. The sofa was repaired to our satisfaction. Four months later we are ready to head south for the winter.
Sure glad we bought the Avalanche in April. I'm sure if we had waited, we would still be here in December, waiting on parts and repairs. Our last new RV didn't have any problems after we bought it. Had it two years.
We hope to have this one for many years. Bretz is a high volume dealer. And they have so many people working there, I think the communication isn't what it should be.
Still should of at least gotten a call from one of the sales managers after I wrote both of them a letter. No excuse for no followup there.
Reason of review: Problems being resolved!.