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While we were in Pheonix for the winter we decided to upgrade our RV. We did some research online and found the brand we wanted. Local dealer (LaMesa RV) had one unit of the model we wanted but it was sold. They showed us the unit and it was exactly what we wanted. We...
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#1046633
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Bretz Rv And Marine - Rv Repair Review

Bretz Rv And Marine - Rv Repair Review
Bretz Rv And Marine - Rv Repair Review
Bretz Rv And Marine - Rv Repair Review
Had seven things to fix on my 2017 springdale. Told me they woul call in 4 days. No call . I called 7th day. They said come pick up your camper its complete. I waited 1.5 hr for m6 camper after scheduled. They dixed 1 thing out of 7. The worst service ever.
1.4
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Customer service
Discounts and Special Offers
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Insurance Quality
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Price Affordability
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#1038293
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Last fall we took our VW camper van to Bretz to repair the refrigerator. They didn't fix it, and charged me over $600 dollars. I could have bought a new one for that. But ok, fair enough. However, when we got the van back it reeked of tobacco smoke. I took it back and...
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1.0
Missoula, Montana Province
I didn't like
  • Sloppy workmanship
  • Poor service
  • Untruthful
#1034837
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DO NOT, I repeat DO NOT take your RV to Bretz in Missoula for service. I took my VW in to have the refrigerator fixed. 3 months and $565 later it still was not fixed (I could have bought a new one for that much money). I had quite likely the worst customer experience...
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1.0
Missoula, Montana Province
#953343
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BEWARE, CUSTOMER SERVICE IS TERRIBLE!! September 16, 2016.. 8:15 AM... We were out of state travelers who needed a service rep to take 2 minutes to look at our RV, to give us an idea as to why our heat was not working. But guess what! They couldn't be bothered! ...
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1.0
I didn't like
  • Horrible customer service
#925192
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Bretz Rv And Marine Boat Repair Review

I took in my boat because my lower unit was pooling oil Inside the prop. They changed a leaking hose on my power steering pump and gave it back to me. Charging $480 in labor. The best part is that they didn't even look at my lower unit. I still have oil leaking from the prop. Now I'm afraid to take it back in fear of them doing the same thing again.
#882071
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I bought a brand new RV from Bretz this summer. I could not have been more specific about being new to owning a camper and needing the biggest camper that my vehicle could pull properly but NOT wanting issues pulling something to large. They never had me pull before it...
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DPPaige69
DPPaige69

Their all around Business Ethics are very LOW! ! ! My wife (Cari) and I (Duane) wanted to purchase a boat from Bretz RV in Missoula. After consulting with a salesman (Scotty)...

Anonymous
Mark Prelle

I was a bit premature on posting my previous comment. Though I did not have a pleasant buying experience at the Billings store. I should have given management a chance to hear...

#744671
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Repair Service Review

These people couldn't keep to my schedualed deadline to leave, wound up buying my own parts & repaired all myself myself all they want is big ticket work. They only replaced vent hoods.
1.0
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Customer service
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#614952
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The same thing happened to us about a two months ago. We went to Bretz RV and told them our price range of $22,000 and that we had very little flexibility. The salesman said they had one in that price range. We started the paperwork process and everything was submitted...
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1.0
#585257
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Bad Repair Service Review

Lousy repair on hail damage, never completed job, I did have date set to leave, but since they couldn't even realize I was in a coach, not a trailer. I had to go to another shop. Just because I don't have a million dollar rig my money is just as good, what at a nightmare! Needl1aess to say I didn't get out as planned!
#518983
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