We bought a 2017 Passport travel trailer from Bretz RV. On the 1st time out, we discovered that the shower leaked into the cabinet under the bathroom sink. We live about 3 hours from Missoula so we scheduled an appointment and made the trip. We dropped it off at 8am...Read more
Bretz Rv And Marine - Always good customer service
We live in Salmon, Id . My husband and myself have always been treaded fairly with our tradeins. We've done business with Bretz for several years.. Thank you. No complains from us....
While we were in Pheonix for the winter we decided to upgrade our RV. We did some research online and found the brand we wanted. Local dealer (LaMesa RV) had one unit of the model we wanted but it was sold. They showed us the unit and it was exactly what we wanted. We...Read more
Bretz Rv And Marine - Rv Repair Review
Had seven things to fix on my 2017 springdale. Told me they woul call in 4 days. No call . I called 7th day. They said come pick up your camper its complete. I waited 1.5 hr for m6 camper after scheduled. They dixed 1 thing out of 7. The worst service ever.
Last fall we took our VW camper van to Bretz to repair the refrigerator. They didn't fix it, and charged me over $600 dollars. I could have bought a new one for that. But ok, fair enough. However, when we got the van back it reeked of tobacco smoke. I took it back and...Read more
Missoula, Montana Province
I didn't like
- Sloppy workmanship
- Poor service
DO NOT, I repeat DO NOT take your RV to Bretz in Missoula for service. I took my VW in to have the refrigerator fixed. 3 months and $565 later it still was not fixed (I could have bought a new one for that much money). I had quite likely the worst customer experience...Read more
Missoula, Montana Province
BEWARE, CUSTOMER SERVICE IS TERRIBLE!! September 16, 2016.. 8:15 AM... We were out of state travelers who needed a service rep to take 2 minutes to look at our RV, to give us an idea as to why our heat was not working. But guess what! They couldn't be bothered! ...Read more
Bretz Rv And Marine Boat Repair Review
I took in my boat because my lower unit was pooling oil Inside the prop. They changed a leaking hose on my power steering pump and gave it back to me. Charging $480 in labor. The best part is that they didn't even look at my lower unit. I still have oil leaking from the prop. Now I'm afraid to take it back in fear of them doing the same thing again.
I bought a brand new RV from Bretz this summer. I could not have been more specific about being new to owning a camper and needing the biggest camper that my vehicle could pull properly but NOT wanting issues pulling something to large. They never had me pull before it...Read more
Repair Service Review
These people couldn't keep to my schedualed deadline to leave, wound up buying my own parts & repaired all myself myself all they want is big ticket work. They only replaced vent hoods.
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